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Veteran Portal

A dedicated place for every veteran you serve.

The Veteran Portal gives veterans a private, mobile-friendly view of their own case — so they can see where things stand and complete what your team needs, instead of relying on email, phone calls and paper.

What veterans can do

Simple for veterans. Useful for your team.

Large tap targets, plain language and a mobile bottom bar for the pages veterans use most.

Claim progress

Each active claim with its status and a five-step progress view, in plain language.

Items needed

Forms your team has requested, with due dates and a button to complete them.

Complete and sign forms

Fill in requested forms and sign on screen — no printing or scanning.

Document uploads

Upload PDFs, photos or Word documents from a phone or computer, optionally tied to a claim.

Symptom log

Record symptoms with severity, duration and notes, and see a severity trend over time.

Appointments

Upcoming appointments your team has chosen to share.

Messages

A direct, private conversation with your organization.

Rating calculator

A combined disability rating calculator for estimates, alongside the resources you share.

Account & help

Profile details, password and help pages in one place.

On any device

Designed for the phone in a veteran’s pocket.

The portal works in any modern browser — nothing to download or install.

Product screens shown with sample data.

For your organization

Everything the veteran does lands on their record.

The portal isn’t a separate system. It’s a window into the same case your team works in.

  • Documents a veteran uploads appear on their record in the organization dashboard.
  • Completed forms return to the request they belong to, marked complete.
  • Symptom entries appear on the veteran’s Symptom Log tab.
  • Messages join the veteran’s conversation with your team.
  • You choose which documents and appointments the veteran can see.

Your brand

Veterans see your organization’s name and logo, and a welcome message you write.

Invitation only

Veterans join through an invitation from your team and set their own password.

Only their own information

A veteran can see their own case and nothing else — enforced in the database.

No promised outcomes

Progress is shown factually. The portal never predicts a decision or rating.

Included on every plan

Every VetLogic Pro plan includes the Veteran Portal for all of your Active Veterans.

Give your veterans a clearer view of their case.

We’ll show you the portal from both sides — what veterans see, and how it connects to your team’s work.