Subprocessors
Last Updated: , version 2026-10-26
This is the current version.
VetLogic Pro LLC uses third-party service providers to support operation of the VetLogic Pro platform.
Some providers may process Personal Data on behalf of VetLogic Pro and may qualify as subprocessors depending upon the services used and information processed.
| Provider | Purpose | Data |
|---|---|---|
| Supabase | Database, authentication, private storage, and backend infrastructure. Data: Customer account information, organization data, veteran data, documents, application records, authentication information, and other Customer Data depending upon implementation. | Customer account information, organization data, veteran data, documents, application records, authentication information, and other Customer Data depending upon implementation. |
| Vercel | Application hosting, deployment, frontend/server infrastructure, and related platform services. Data: Technical request information and other information passing through applicable hosted application infrastructure depending upon architecture. | Technical request information and other information passing through applicable hosted application infrastructure depending upon architecture. |
| Amazon Web Services (Amazon Chime SDK) | Video calls between an Organization's staff and a Veteran (Amazon Chime SDK). Data: Audio and video of the people on a call while the call is in progress, technical connection information, and a meeting identifier. Names and other account details are not sent to the video service; people on a call are identified only by an anonymous code. VetLogic Pro does not record calls. Video calls take place only inside VetLogic Pro and only between people invited to the same appointment. | Audio and video of the people on a call while the call is in progress, technical connection information, and a meeting identifier. Names and other account details are not sent to the video service; people on a call are identified only by an anonymous code. VetLogic Pro does not record calls. |
| Resend | Transactional email delivery. Data: Email addresses, recipient information, email delivery metadata, and generic notification content. Notifications should direct authorized users back to VetLogic Pro to securely view sensitive information. | Email addresses, recipient information, email delivery metadata, and generic notification content. |
| Backblaze B2 | Encrypted off-site backup copies of files uploaded to VetLogic Pro. Data: Encrypted copies of uploaded files, such as veteran documents. VetLogic Pro encrypts the files before they leave its systems, and Backblaze does not hold the encryption key. | Encrypted copies of uploaded files, such as veteran documents. VetLogic Pro encrypts the files before they leave its systems, and Backblaze does not hold the encryption key. |
| Sentry | Error monitoring, so VetLogic Pro can find and fix problems. Data: Technical error information: the error, the page address with identifiers removed, and the browser type. Names, email addresses, cookies, form contents, request contents, and identifiers are removed before it is sent. Session replay and performance tracing are not used. | Technical error information: the error, the page address with identifiers removed, and the browser type. Names, email addresses, cookies, form contents, request contents, and identifiers are removed before it is sent. Session replay and performance tracing are not used. |
| Stripe | Organization subscription billing and payment processing. Data: Organization billing contact information, subscription information, transaction information, payment-related identifiers, and related billing data. Stripe is used for organization subscription billing, not veteran-service records. | Organization billing contact information, subscription information, transaction information, payment-related identifiers, and related billing data. |
| GitHub | Source-code management and software-development workflow, and the automated job that runs VetLogic Pro's scheduled backups. Data: Application source code and development information. While the backup job runs, uploaded files are briefly handled in the job's temporary working memory and storage before they are encrypted and sent to the backup provider; they are not kept by GitHub. Production veteran records, medical records, VA claim information, uploaded veteran documents, production secrets, and Customer production data are not stored in source-code repositories. | Application source code and development information. While the backup job runs, uploaded files are briefly handled in the job's temporary working memory and storage before they are encrypted and sent to the backup provider; they are not kept by GitHub. |
VetLogic Pro may add, replace, or remove subprocessors as its services evolve.
Where required by the applicable agreement or law, VetLogic Pro will provide appropriate notice concerning material changes.
VetLogic Pro is an independent software provider. VetLogic Pro is not affiliated with, endorsed by, sponsored by, or operated by the U.S. Department of Veterans Affairs or any other government agency. VetLogic Pro does not make benefit determinations or guarantee the outcome of any veteran's claim.
VetLogic Pro LLC30 N Gould St, Suite #69024Sheridan, WY 82801